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hibajivip Privacy Policy

Your personal information matters most to us. Here's a full, transparent look at how hibajivip collects, uses, and protects your data.

Last updated: 1 January 2026
Table of Contents

Our Commitment: hibajivip puts your privacy first. This Privacy Policy explains exactly what we do — and don't do — with your information.

1
Introduction

Hibajivip (https://hibajivip.biz) is an online gaming and lottery platform serving users in Bangladesh. This Privacy Policy explains how hibajivip collects your personal information, what it is used for, and how it is kept secure.

By using the hibajivip website or mobile platform, you consent to the collection and use of your information as described in this Privacy Policy. We believe every user's data is their personal asset — and that belief is the foundation of our privacy policy.

This policy is drafted in accordance with applicable data protection laws in Bangladesh and international best practices. If you have any questions, you can contact our privacy team directly.

2
What data we collect

Hibajivip only collects the information that's truly necessary. We never ask for excessive or irrelevant data. Below is a detailed breakdown of what we collect:

Data type Example Purpose of Collection
Identity information Name, date of birth, national ID number KYC verification and age confirmation
Contact Information Mobile number, email address Account creation and security notifications
Financial Information Mobile banking number, transaction history Deposit and withdrawal processing
Device information IP address, browser type, operating system Security monitoring & fraud prevention
Usage Data Login times, gaming history, preferred games Service improvement & personalized experience
Communication records Support chat, email correspondence Troubleshooting & Quality Control

hibajivip never stores your full bank account number, credit card details, or password. All financial transaction data is processed in an encrypted state at all times.

3
How We Use Your Data

Hibajivip uses collected data only for specific, legitimate purposes. Our core reasons for using your data are:

  • Account management: To manage your registration, login, and profile information accurately.
  • Identity Verification: To complete the KYC process and verify that you are above 18 years of age.
  • Financial transactions: To accurately process deposits and withdrawals.
  • Security Assurance: To detect unauthorized access, fraud, and suspicious activity.
  • Service improvement: To analyze your usage patterns and improve the platform's quality.
  • Personalized Experience: To recommend games and promotional offers tailored to your preferences.
  • Customer support: To resolve your questions and complaints promptly.
  • Legal Compliance: To meet the requirements of government or regulatory authorities.

Hibajivip never sells your information to third parties for marketing or advertising purposes. Our use of your data is always guided by the principle of protecting your interests.

4
Cookie Policy

The hibajivip website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the site.

Types of cookies we use:

  • Essential Cookies: To store login sessions, security tokens, and language preferences. Disabling these will prevent the platform from functioning properly.
  • Functional cookies: To remember your preferences, such as theme settings or favourite games.
  • Analytics cookies: Collects anonymous statistics to help us understand user behavior and improve the platform.
  • Security cookies: To detect fraudulent activity and keep your account secure.

You can manage cookies through your browser settings. Please note that disabling essential cookies will limit your access to many features on hibajivip.

hibajivip does not use tracking cookies from third-party advertisers. Your browsing behavior is never shared with external ad networks.

5
Data sharing & disclosure

Hibajivip does not sell your personal information. However, limited data may be shared in specific circumstances:

  • Payment processors: Only the information necessary to process transactions is shared with mobile financial services such as bKash, Nagad, and Rocket.
  • Identity verification services: With authorized third-party verification providers to complete the KYC process.
  • Legal authorities: Where required by court order, government investigation, or legal obligation.
  • Anti-fraud services: With security agencies in cases of suspected money laundering or fraud.
  • Business Succession: In the event of a merger or acquisition, with advance notice provided to users.

Outside of the cases listed above, hibajivip will never share your information with third parties under any circumstances. All third-party partners are contractually bound to uphold the same privacy standards.

6
Data Protection Measures

Hibajivip uses industry-leading security technology to keep your data safe. Our protection measures include:

  • SSL/TLS encryption: All data transmitted between your browser and our servers is secured with 256-bit SSL encryption.
  • Two-factor authentication (2FA): An additional layer of security to protect access to your account.
  • Data encryption: All sensitive data stored on our servers is kept in encrypted form.
  • Firewall Protection: Advanced firewall and intrusion detection systems are active at all times.
  • Regular Security Audits: Regular penetration testing carried out by third-party security specialists.
  • Restricted access: Staff are granted access to data only to the extent required for their role.
  • 24/7 monitoring: Unusual system activity is monitored around the clock.

While we maintain the highest security standards, no system on the internet is 100% secure. If you notice any suspicious activity, please contact us immediately at support@hibajivip.biz.

7
Data retention period

Hibajivip never retains data longer than necessary. Our data retention policy:

  • Active Account: All necessary information is retained for as long as your account remains active.
  • Closed Account: After account closure, necessary data is retained for up to 5 years for legal compliance purposes.
  • Financial records: Transaction data is retained for up to 7 years in accordance with financial regulatory requirements.
  • Customer support records: Support conversations are retained for 2 years from the date of last contact.
  • Marketing Data: Deleted immediately upon withdrawal of consent.

Once the designated retention period expires, data is securely deleted or anonymised. Contact us to request deletion of your data.

8
Your data rights

Hibajivip respects your data rights. You may exercise any of the following rights at any time:

Your Rights
Your rights regarding data protection

Hibajivip believes every user should have full control over their own data.

Right to access data
You may request to view and receive a copy of the information hibajivip holds about you.
Right to Rectification
If any of your information is inaccurate, you can request a correction. We will act within 7 business days.
Right to Erasure
In certain circumstances, you may request the deletion of your personal data, provided there are no legal obligations requiring its retention.
Right to Object to Processing
You may object to the processing of your data for marketing or profiling purposes, and we will respect that choice.
Right to data portability
You may request your data in a structured, machine-readable format.
Right to restrict processing
In certain circumstances, you may request a temporary suspension of the processing of your data.

To exercise any of your rights support@hibajivip.biz. We'll respond within 30 days.

9
Child protection policy

Hibajivip strictly does not collect data from or provide services to anyone under the age of 18. Age is verified at registration and confirmed through national ID during the KYC process.

If we become aware that a minor has created an account, that account will be closed immediately and all collected data will be deleted. If a parent or guardian suspects their child is using hibajivip, please contact support@hibajivip.biz right away.

hibajivip is committed to responsible gaming. Protecting minors is one of our highest priorities.

10
Policy Updates

Hibajivip reserves the right to update this Privacy Policy at any time. Our notification process varies depending on the nature of the change:

  • Important changes: You will be notified via email and platform notification at least 30 days before changes take effect.
  • Minor changes: Updates will be reflected by a revised effective date on this page.
  • Critical Changes: Changes made urgently for security or legal reasons may take effect immediately.

Continued use of hibajivip after any changes constitutes your acceptance of the updated policy. If you disagree with the changes, you may request to close your account.

11
Contact us

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to our privacy team:

Email: support@hibajivip.biz

Response time: Typically within 3 business days; up to 30 days for complex matters.

Live Chat: Log in to the platform and reach our 24/7 support team anytime.

For any complaints, we always aim to resolve issues directly. If you contact us and are not satisfied with the outcome, you have the right to escalate your complaint to the relevant regulatory authority.

Why Trust hibajivip
Our commitment to protecting your data

Protecting your privacy at hibajivip is not just a matter of policy — it is part of our core values.

End-to-end encryption
Every piece of data you transmit is secured with 256-bit SSL encryption. At hibajivip, your data always belongs to you.
Your data is never sold
hibajivip never sells your personal information to advertisers or third parties. Your data belongs to you.
You're in Full Control
You can view, correct, or delete your data at any time. hibajivip respects your choices.
Regular security audits
Regular security assessments are conducted by external specialists. Any vulnerabilities identified are addressed immediately.
Full Transparency
Everything hibajivip collects and how it's used is clearly set out in this policy. No hidden agendas.
Privacy Support Team
Our dedicated privacy team is available 7 days a week to assist with any data protection queries.
FAQs
Privacy inquiries

Answers to the most frequently asked questions about hibajivip's Privacy Policy.

No. hibajivip uses your mobile number solely for account verification and security notifications. It is not shared with any third party other than for payment processing.

Yes, you can request deletion of your data. However, financial transaction records must be retained for a specified period for legal reasons. Most data is automatically deleted after an account is closed.

Yes, our systems retain your gaming history for security and service improvement purposes. This information is never shared with third parties and is also used for responsible gaming monitoring.

In the event of a security breach, hibajivip will immediately notify you via email and SMS, temporarily suspend your account, and launch an investigation. If you suffer any loss, we will take steps to provide compensation.

Click the "Unsubscribe" link at the bottom of any marketing email, or send a request to support@hibajivip.biz. Marketing communications will be stopped within 48 hours. Security and transaction-related messages will continue.
Play safe

Your data is protected — get started now!

Your privacy is fully protected at hibajivip. Register today and enjoy a safe, transparent, and rewarding gaming experience.

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